HISTORY
Over the years I worked as a subcontractor that used UltraGuard.
I realized this was the only product that should be used
on any swimming pool. I am proud to say I now own the company.
I would hope after reading my www.poolrestoration.com website
you will realize why we are America’s #1 quality proven
pool coating. I have certainly had my share of problems painting
pools with different products but I have never given any
guarantees to my customers because I knew these coatings
would fail within a few years. I've seen and fixed every
problem there is. I am proud to say that UltaGuard has a
guarantee that is recognized by pool contractors, manufacturers
and the BBB.
UltraGuard is a DIY or contractor application. 99% of the
work is in the prep. You can save thousands of dollars by
doing it yourself. If you don't have the
time to do-it-yourself you can hire sawpaint for a certified
UltraGuard instillation. We have certified contractors throughout
the United States, Puerto Rico, Mexico, South America and
the Caribbean.
The most important time you spend on this website is watching
the 3 1/2 minute video on the home page of www.poolrestoration.com.
I answer the key questions you may have. This website has
close to 70-pages. Watching this video can save you a ½ hour
of research. I tell you why you should not buy a paint, epoxy
etc. and educate you why marcite plaster today is no longer
the product of choice. Please click on the top of the page
and review the customer grievances
Sawpaint.com saw the need for a company that specializes
in renovating/resurfacing pools, spa’s and pool decks
that works directly with pool owners and businesses. We have
tested hundreds of products on hundreds of diverse projects…big & small…commercial & residential.
We are laser focused on delivering the best materials, products
and services to you. The systems Sawpaint utilizes will provide
you with a high quality product at a fair price in a timely
manner.
I have been asked why I take such a strong position against
my competition or any other swimming pool coatings manufacturers.
It is truly unfortunate in the pool industry today there
is no advocate or spokesmen that will speak to the consumer
and tell the truth about different pool coatings from manufacturers
that misrepresent the quality of their product and especially
the warrantees they don’t really stand behind. I have
taken the position of consumer advocate where I will try
to protect the homeowner from these unethical manufacturers
where you become a slave to your pool because of the chalking,
blistering and flaking which is inherent of their products.
Visit www.poolrestoration.com,
read my history and the customer grievances.
Our mission is to be a quality conscious company in business
to deliver world class coating solutions. Over the years
we have built a team of experts trained to offer world-class
solutions all over the nation and Caribbean. Our mission
will help maintain focus throughout its life. As a compass
for the company, it provides a strong sense of direction
to remind us of why we got into business and direction we
will take. Our mission provides a useful benchmark to evaluate
opportunities and set goals.
Sawpaint is all about relationships. Through it all, we
value the relationships created along the way the most. Sawpaint
firmly believes in mutually beneficial, long lasting business
and personal partnerships and we look forward to continuing
this tradition of quality service for decades to come. People
like to do business with friends. We have active memberships
in numerous associations in our industry and building trades.
Networking through these peers provide us with valuable connections
and strategies. Individual and group coaching is available
to keep clients and contractors “up to date” with
techniques, applications, solutions, business support and
leadership development. Rather than being just another paint
company, Sawpaint believes in establishing strong partnerships
with select customers and suppliers. These partnerships are
based on mutual respect, trust, openness and the shared goal
of working together to make our respective business more
successful.
Our goal is simple. Give meticulous attention to quality,
preparation and satisfaction to each customer. Having worked
extensively with leading architects, designers, and general
contractors. Our blend of “old school” and “new
school” craftsmanship and the latest technology has
earned us high acclaim within the industry.
Our business strategy is to make money and serve a higher
purpose. The key is balance. When motivation becomes to great
it begins to harm a business. Our mission and our spiritual
mission are both essential and linked to one another.
We will always listen carefully to our clients’ concerns
and provide honest and fair responses. When people ask us
to explain the great success that Sawpaint has had serving
communities near and far, we respond with our values, purpose,
and vision.
Our Values
Leadership - Integrity - Responsibility - Character - Excellence
- Result - Balance - Professionalism - Creativity
Our Purpose
Our purpose is to provide superior service to our local and
surrounding communities near and far, while providing a
rewarding place to work. Our strong sense of purpose will
allow us to survive, especially through the beginning stages
because we believe it is a team’s desire to genuinely
make a difference that inspires it to weather the trials
every business goes through.
Our Vision
At Sawpaint, we strive to continuously develop skilled professionals
in the pool industry. It is through continuous improvement
of our people and practices that we will realize our vision
of becoming the industry leader in the pool contracting
business. We want to be recognized for superior service
and unmatched quality in our industry.
We earn our client’s loyalty through superior customer
service and the knowledge of leading edge technologies. Our
team members achieve excellence through their training, commitment,
and by serving each other. Sawpaint provides a rewarding
work environment and encourages personal as well as professional
growth. As a result, we are an efficient, profitable, and
financially secure company. To accomplish this goal we are
guided by four principals:
For our customers: Clear expectations,
Under promise - Over deliver, Professionally trained applicators,
Premium products
For our employees: To provide a stable
work environment, To empower through skill development, Opportunity,
Input in the creation of the business culture, Leadership
development
For our communities: Responsible business
practices that make a positive contribution, Beautifying
residential and commercial swimming pools and spa’s,
Creating opportunities for others
For the future: To become the largest pool
contracting firm in the Upper Peninsula and beyond, Where
our reputation speaks for itself
The contracting process is about setting the proper expectations.
When you have a contractor in your home or place of business,
it disrupts your life. At Sawpaint we believe it is our duty
to ensure that we communicate properly with you, our client,
to make your contracting experience an enjoyable one. This
process starts at the estimate and is continued with the
crew that will be working with you on your project.
Leaders in business
Company owner/operator Steven Sawtelle believes that the “people
who are exceptionally good in business aren’t so because
of what they know but because of their insatiable need to
know more.” At Sawpaint we are determined to get it
right no matter what the cost. “I believe that our
business can provide us with a mirror to see ourselves as
we are, to see what we truly know and what we don’t
know, to see ourselves honestly, directly, and immediately.”
At the heart of Sawpaint is a dynamic process we call the “Business
Development Process.” When it is systematized and
applied purposely by all employees, the business development
process has the power to transform any business into an incredibly
effective organization. Our experience has shown us that
when a business incorporates this process into it’s
every activity and uses it to control its destiny, that company
stays young and thrives.
Believe in us
Customer care and satisfaction is at the very core of our
business philosophy. We accomplish this by superior customer
service, high quality workmanship and the use of only top
grade materials. “In my travels I often see jobs
prematurely failing because another contractor skimped
on preparation or otherwise cut corners to make a quick
buck.”
Our philosophy is based on the belief that you reap what
you sow. I get a real thrill when a client, who’s pool
we have restored several years ago, calls us to refer another
pool project. “I am happy because this proves to me
that we got it right.”
At Sawpaint our mission serves as our compass, and we consider
our goals as our map. Our step-by-step plan that will make
our dreams come true.
Some companies themselves don’t fully understand their
own business. They still refer to end users of their product
or service as customers to whom they sell versus clients
whom they educate.
Manufactures and contractors need to understand the differences
between selling and education, and between physical and intellectual
distribution in order to fully exploit the high-touch advantage
they have over traditional retailers.
Every business person today must consider the impact of
the internet - how his or her business will use the internet
and how internet based companies will compete with his or
her business.
Successful companies understand the continuous shift between
quantity and quality demand.
We do business and mentor with people who’s products
and services might cost a bit more than usual, but because
they’re always teaching us something or adding some value,
they’re more than worth it. The more new products come
along, the more we need these people to advise us and educate
us.
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